Agenda

Agenda At-a-Glance

Education Sessions

All of the educational sessions offered at Convention are defined by three different Learning Tracks to boost all aspects of your career: Career Development, Industry Trends (including CE approved courses), and Community Café. From courses on industry topics and trends, to developing your management skills, to enhancing your leadership proficiencies, and mini-sessions at the Community Café, you will be amazed at all the educational opportunities that are included with your convention registration.

Career Development

This track will include two courses for those working towards their Certified Leadership Program (CLP) designation or renewal. New this year we are showcasing the new Advanced CLP program with one of the courses from this new designation. The CLP and CLP-A provide you with the tools necessary to develop essential leadership skills for personal growth and professional advancement. The CLP-A course also qualifies as a CLP renewal option. 

Industry Trends

Sessions in this track will include relevant industry trends and timely insurance topics with many of the courses approved for CE credit. Education courses for insurance professionals in most areas of the industry are offered in this track. Check the agenda for ongoing updates on state approvals.

Community Café

Join the IAIP Community for a delicious assortment of hearty a la carté menu items with an emphasis on soft skills and personal development, as well as emerging coverages. Sessions are 20 minutes or less. These mini-sessions are open to all attendees!

Thursday, June 19, 2025: Pre-Convention

Regional Conferences & Dinners (6 & 7)

Friday, June 20, 2025: Convention – Day 1

8:00 am – 8:30 am

Registration

Continental Breakfast & First Timers Gathering
Sponsored by CCT Consulting

8:30 am – 10:15 am

Welcome & Keynote: Enjoy a warm welcome to Oklahoma City and our annual international meeting with keynote Monica Sherri Scott.  Monica works with individuals and organizations to make progress and shape value-based cultures. She speaks, writes, and leads with a passionate commitment to see others find fulfillment and make progress. Monica’s leadership and speaking portfolio spans two decades. A director and executive in non-profit sector for 17 years, student of SCU in Bethany, Oklahoma, and now a team member of Hawks Agency’s speaking and consulting team since 2021. Monica has layers of experience mentoring leaders, building teams, and inspiring individuals at every age and stage of life and business. As a result of her work people often say they feel understood, are equipped with a plan for progress, and are inspired to conquer what lies ahead of them. Her keynote speaking style is fun and inspiring. Her heart and humor will have your audience smiling, laughing, and thoughtfully motivated to seize opportunities and take their next step of progress.
Sponsored by NAIW

10:30 am – 12:00 pm

CWC Speak-Off: The Confidence While Communicating (CWC) Speak-Off is a competition to recognize the best speaker completing the CWC educational program. CWC is designed to teach the skills necessary to prepare and deliver oral presentations. Candidates first compete at the local level, with the winners progressing to the regional levels and culminating at the International Convention.
Sponsored by Johnson & Johnson

12:15 pm – 2:00 pm

Ignite Luncheon: The Ignite IAIP forum brings together a group of interesting and impactful speakers from different backgrounds to deliver an immersive environment showcasing important ideas and exploring how they all connect. This luncheon is focused and fast-paced. This forum of presenters will inspire and provide something for everyone. Gain insight on a variety of topics that will enrich you both personally and professionally.

Education Session 1:

2:15 pm – 4:15 pm

Industry Trends
The Impact of AI on the Future of Insurance – Opportunities & Challenges
This session provides an overview of how artificial intelligence is reshaping the insurance industry. Attendees will explore key AI technologies and learn how they can enhance underwriting, claims management, marketing, and customer service. The discussion will also address ethical considerations, data privacy challenges, and regulatory compliance, along with strategies for preparing and adapting the workforce to AI-driven transformations.
Speaker: Katharine M. Nohr

OR

Career Development
ACR – Effective Business
Instructor TBD
Sponsored by KnK

5:00 pm – 7:00 pm

Welcome Reception/Wild West Happy Hour at the Cocktail Corral: We welcome all Convention attendees to join the celebration at the IAIP Welcome Reception. Enjoy seeing old IAIP friends, meeting new friends and enjoying the camaraderie and networking that IAIP gatherings are known for.

Saturday, June 21, 2025: Convention – Day 2

8:00 am – 9:15am

Registration

Breakfast with Sponsors: Welcome all Convention attendees to our interactive breakfast with our valued sponsors. Enjoy seeing old IAIP friends and making new connections at breakfast. We will hear from our sponsors who have helped to make this event possible.
Sponsored by IPFS

Education Session 2:

10:00am-12:00pm

Industry Trends
In this session, attendees will discover the latest methods and cutting-edge technologies that are transforming how contents claims are processed. We’ll kick things off by breaking down exactly what’s included in a contents claim and the key differences between hard and soft contents, setting the stage for a deeper dive into the field. Then, we will dive into the history of content restoration, discovering how the process has evolved and why it’s crucial to understand past practices to navigate today’s claims more effectively. Attendees will also learn the benefits of new technologies and how they can streamline processes, keep more items off the disposal list, and protect our environment. You will leave with a comprehensive understanding of what can be done before, during, and after a contents claim to result in the best possible outcome for all parties involved. Session offered by Paul Davis Restoration

OR

Career Development
CLPA: Effective Change Management – Part 1
Instructed by Stephanie Oakes

OR

Community Café

10:00am – 10:30am
“How to Pose and always look your best!” – Dawn Fernandez
Do you hate getting your picture taken? Are you critical about how you look in every photo taken of you? Let’s talk about how to put your best foot forward. How to expose your best side, and look your best in any picture of you, taken by you or others!

10:45am – 11:15am
“Creating Engaging and Effective Social Media Posts.” – Brenda McDermott
Are you wanting ideas on how to increase your social media presence? Encourage and entice followers? Engage followers with your organization’s Facebook page? This community café will provide tips to create more engaging and effective Facebook posts. Posts that help you reach your target audience, support your purpose, and achieve the goals of your Facebook page. This café session will also show you how to use the tools included in the Facebook site to help you generate effective content, schedule regular posts, and give data to measure the effectiveness of your posts and the engagement of your followers.
Prework for this session: “Creating Engaging and Effective Social Media Posts”

11:30am – 12:00pm
“Golden Voices: Podcasts to Enrich the lives of those 50+” – Gayla Martin
In a world where technology is constantly evolving the way we consume information, podcasts have emerged as a powerful tool for learning, entertainment, and connection. For those of us in the 50+ age group, podcasts offer a unique opportunity to explore new ideas, stay informed and engaged. In this Community Cafe session, we will delve into the world of “Golden Voices” – podcasts that cater specifically to the interests and needs of the 50+ demographic. So, sit back, relax, and let’s discover the knowledge and entertainment that awaits us in the world of podcasts.

12:15pm-2:00pm

Awards & Recognition Luncheon: Join us on Saturday to celebrate the winners of the 2025 International IAIP Awards. We will recognize the accomplishments of our members who have made significant contributions to IAIP and their industry. We know how much celebrating each other is important to the camaraderie and spirit of IAIP.

Education Session 3:

2:15pm-4:15pm

Industry Trends
HOARDING: In this engaging session, we will uncover the different levels of hoarding and what types of characteristics and behaviors can be seen at each of these levels. We will discuss the risks of hoarding and discover how its varying levels can affect your clients and claims process. You will be guided through essential coverage concerns, policy considerations, and the unique challenges hoarding cases present. You’ll also gain insight into the different types of losses that can occur and the hurdles contractors often face when dealing with hoarded properties. By the end of this course, you’ll walk away with a solid understanding of how to navigate the complexities of hoarding claims and be equipped with the knowledge to tackle them head-on. Session offered by Paul Davis Restoration.

OR

Career Development
CLPA: Effective Change Management – Part 2
Instructed by Stephanie Oakes

OR

Community Café 

2:15pm – 2:45pm
“Road Warrior” – Lauri Oakden-Binder
In this session you will be provided with Travel Tips and Hacks – Be Ready so you don’t have to Get Ready! Anyone who travels should hear Lauri’s valuable information! Information that will make us all well informed, efficient travelers, “Road Warriors”!

3:00pm – 3:30pm
“What Shoe are You?” – Brenda Hornyak
Shoes are not just an accessory! Discovering your “temperament shoe” can provide the insight you need to understand and accept yourself and others. Your “shoe” is an important secret to building greater relationships and self-image. So, let’s talk Shoes!
Prework for this session: “What Shoe Are You?”

3:45pm – 4:15pm
“Walk This Way! Just Give it a Try!” – Diane Martell/ Geraldine Plott
Regular brisk walking improves muscle tone, makes your heart stronger and gives you that bite of fitness. Walk regularly for 30 minutes every day and enjoy that feeling of fitness from within! Just 30 minutes, in comfortable shoes and so many interesting sites to see. So why not give it a try!

4:30pm-6:00pm

Membership Meeting & Officer Installation: The annual meeting of the membership will include the Presidential Address, highlights from the 2024-2025 membership year, a review of the Management Report, and the Officer Installation.